Thursday 10/28/21

Aurinkomatkat cancels August trips to Spain, Turkey and Croatia

Customers can postpone their trip, change the destination or get a refund of the money.
FILE PHOTO: People enjoy on La Malagueta beach as some Spanish provinces are allowed to ease lockdown restrictions during phase two, amid the coronavirus disease (COVID-19) outbreak, in Malaga, southern Spain June 1, 2020. REUTERS/Jon Nazca
File photo of people enjoying on La Malagueta beach, in Malaga (Spain). Photo: Jon Nazca/Reuters.

Finland's largest travel agency, Aurinkomatkat, has canceled all its August tour packages to Spain, Croatia and Turkey due to the increase in coronavirus cases.

The measure, which in the case of Croatia will also extend to September, was announced by the tour operator after the worsening of the epidemiological situation in these countries, which has led the local authorities to reinstate restrictions in public spaces.

"Unfortunately, we have to make decisions in the short term. The recommendations of the authorities and the development of the coronavirus situation at various sites affect our decisions. I am sorry that some of the information about the canceled trip comes at the last minute," says Timo Kousa, CEO of Aurinkomatkat.

According to a press release, customers can now choose to postpone their trip, change the destination, or get a refund of the money paid. "We will send customers more detailed instructions," said Aurinkomatkat.

The company is asking customers to be patient since their customer service is "currently congested."